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Picking Up a Package in Germany — Paket and Nachbarn

After this lesson you can collect a parcel from a neighbour or a Paketshop.

Do this first: Perfekt

Übungen

Eight exercises on what you just watched. Get 80% and the lesson is marked done and added to your A1 progress.

0/8

1 / 8 · Type the missing word

Haben Sie ein Paket für mich?

2 / 8 · Type the missing word

Ist ein Paket für mich?

3 / 8 · Word order

Put the words in the right order.

Did a parcel come for me?

Tap the words below…

4 / 8 · Word order

Put the words in the right order.

I got the notification card.

Tap the words below…

5 / 8 · Choose

What is das Paket?

6 / 8 · Choose

What is die Benachrichtigungskarte?

7 / 8 · Choose

What does annehmen mean?

8 / 8 · Choose

What is the participle of annehmen?

In short

If you were out, your parcel is with a neighbour or at a Paketshop, and a Benachrichtigungskarte in your letterbox says which. Ask Haben Sie ein Paket für mich angenommen? and bring your Ausweis to collect it.

How it works

German parcel delivery assumes someone will take your parcel in. If you are out, the courier leaves it with a Nachbar or at a nearby Paketshop and drops a Benachrichtigungskarte — a notification card — through your door telling you where it went.

This is a Perfekt conversation from start to finish, which is why it closes the course. Ist ein Paket für mich gekommen? Haben Sie es angenommen? Ich habe die Karte bekommen. Every sentence uses a helper verb plus a participle, and annehmen and abgeben are separable, so their participles wrap the prefix around the ge-: angenommen, abgegeben.

To collect, you need the card and photo ID — and if someone is fetching it for you, a Vollmacht (written authorisation). The card will name either a neighbour and flat number, or a Paketshop with its opening hours. If a parcel has gone back, the word is zurückgeschickt.

Asking the neighbour
GermanEnglish
Ist ein Paket für mich gekommen?Did a parcel come for me?
Haben Sie ein Paket für mich angenommen?Did you take in a parcel for me?
Ich wohne im dritten Stock.I live on the third floor.
Entschuldigen Sie die Störung.Sorry to disturb you.
Vielen Dank, das ist nett von Ihnen.Thank you, that's kind of you.
At the Paketshop
GermanEnglish
Ich möchte ein Paket abholen.I'd like to collect a parcel.
Hier ist meine Benachrichtigungskarte.Here is my notification card.
Hier ist mein Ausweis.Here is my ID.
Ich habe eine Vollmacht.I have written authorisation.
Bis wann kann ich es abholen?By when can I collect it?
Parcel words
GermanEnglish
das Paketparcel
die Postpost, post office
der Paketshopparcel pick-up point
die Benachrichtigungskartenotification card
der Nachbar / die Nachbarinneighbour
annehmento accept, take in (separable)
abholento collect (separable)
die Sendungsnummertracking number
die Vollmachtwritten authorisation
der Stockfloor, storey

Examples

  • Ist ein Paket für mich gekommen?Did a parcel come for me?
  • Haben Sie ein Paket für mich angenommen?Did you take in a parcel for me?
  • Ich habe die Benachrichtigungskarte bekommen.I got the notification card.
  • Der Nachbar hat es angenommen.The neighbour took it in.
  • Ich möchte ein Paket abholen.I would like to collect a parcel.
  • Hier ist mein Ausweis.Here is my ID.
  • Ich wohne im dritten Stock.I live on the third floor.
  • Vielen Dank, das ist nett von Ihnen.Thank you, that's kind of you.
  • Das Paket wurde zurückgeschickt.The parcel was sent back.
  • Wie ist die Sendungsnummer?What is the tracking number?

Mistakes to avoid

Ich habe ein Paket angenehmen.

Ich habe ein Paket angenommen.

The participle of annehmen is angenommen — the separable prefix wraps around the ge-. Angenehm is a different word entirely (pleasant).

Going without ID

Bringing your Ausweis

A Paketshop will not release a parcel without photo ID, and a neighbour may reasonably ask too.

Ignoring the collection deadline

Checking the card

Parcels are held for about a week, then zurückgeschickt — returned to sender. The date is printed on the card.

im dritten Stock = third floor as in the UK

Counting from the Erdgeschoss

German ground floor is Erdgeschoss (EG); the first floor above it is der erste Stock. So dritter Stock is the fourth level — the same system as the rest of continental Europe.

Wortschatz

The words from this lesson.

das Paketparcel
der Nachbarneighbourdie Nachbarin for a woman
annehmento take in, acceptseparable
abholento collectseparable
die Postpost, post office
der Stockfloor, storey
das Erdgeschossground floor
die Sendungsnummertracking number
die Vollmachtwritten authorisation
zurückschickento send backseparable

Kulturnotiz

Taking in a neighbour's parcel is a small but real German social contract — couriers will ring several doorbells until someone accepts, and refusing is legal but noticed. It also means you will end up holding parcels for people you have never spoken to. The flip side is the Klingelschild: German doorbells are labelled with surnames, so the courier knows exactly whose bell to ring, and a missing name on the bell can genuinely cost you deliveries.

Common questions

+Where is my parcel if I was out?

With a neighbour or at a nearby Paketshop. The Benachrichtigungskarte in your letterbox names which, along with the address and opening hours.

+What do I need to collect it?

The notification card and photo ID. If someone else is collecting on your behalf, they also need a Vollmacht — a short written authorisation from you.

+How long is a parcel held?

Usually about a week. After that it is zurückgeschickt — returned to the sender. The deadline is printed on the card.

+What floor is der dritte Stock?

The fourth level up. German counts the ground floor as Erdgeschoss and starts numbering above it, so erster Stock is one flight up — the continental system, not the American one.